Solved: Hi anyone. Have started having issues with Acrobat XI Pro version just shutting down after about 5 seconds. Have unistalled and re-installed and. Solved: Acrobat XI standard on windows 10 crashes after seconds. Tried may fixes found online and nothing has worked so far. This is a corporate ouned.
 
 

Fix Windows errors that occur during Acrobat Reader update

Open Acrobat. When the repair process is complete, restart your computer. Solution 3: Turn off protected view. Solution 5: Use a different Windows user account. Sign out of Windows and then sign in with a different user account.

Launch Acrobat and see. If you have a different operating system, your steps could look slightly different but hopefully, it will still be helpful to you. What is the version of the application installed? Adobe Acrobat XI is an old application the last update was released on November 14, version Please make sure you have the application updated. Note: Adobe Acrobat XI is an end of life application.

I have uninstalled, reinstalled, uninstalled, shutdown, reinstalled, and still no luck. Same issue on a different computer. The update issue started in Dec and the shutdown started today on my computer and last week on the other computer. If you have the Catalina, for example, then it’s not compatible with Acrobat XI, and then it is “broke” and needs to be replaced.

If you have Windows 10 then you could still probably run it by updating to the latest version and maybe running the application in Compatibility Mode with an earlier OS like Windows 7.

That link doesn’t appear to work – it goes to “connection was reset” page. Any ideas where else I can find it? Starting this week, our Acrobat XI Pro is crashing. When I try to combine files, it will start, then crash before I can save.

Please try printing a different PDF file and check. Also, try printing as an image. Adobe Acrobat XI pro is an old application. Make sure you have the latest version. To download the patch, click on the link in the post above. Then you have to click through several more layers until there’s a final link. Ince it’s downloaded, you should see a gear-like icon on your desktop.

Click RUN on this and follow the instructions. To get to Properties, I right-clicked on teh Adobe icon that’s pinned to my taskbar. That popped up a menu of all the PDFs i had opened lately. Click on properties and you’ll see the screen in the screenshot above.

For instance, a bunch of the icons that used to show at the top like the edit icon are no longer there and when I add them, they vanish when I close the app.

Will keep you updated. I ended up Changing the compatibility mode to run in Windows 7 and it seems to have fixed the issue. I opened, edited, and saved multiple PDFs without it crashing. I had the same issue just now with Acrobat X. It consistently crashed after 20 seconds or so, which led me to wonder if it was some kind of network callout.

Sure enough, I turned off my internet, opened it, and it didn’t crash. I checked with Wireshark. It appears Acrobat makes a callout to “acroipm. After remapping this domain to 0. Note this is a fix for Acrobat X, but it may work for XI. Also, it’s a little techy; so if you’re uncomfortable editing your ‘hosts’ file, you may want to see if an alternative solution works instead. Help on editing the ‘hosts’ file. I tried Update within the program, all of those times.

I thought what do I have to lose. I loaded a pdf file with the Acrobat Pro XI, modified it, rotated pages a few times and saved the file. I did that several times. I left the file open and I ran some renads. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Edit Answer for another -2 minute. Edit Answer for another -7 minute.

I have a Toshiba S55 and am having the same problem. What is the fix? Please specify a reason:. JR Boulay. Hi there We are glad to hear that the issue got fixed.

Feel free to contact us for any assistance required in the future. Regards Amal. In Response To andrey15A9. Thank you very much! It worked! In Response To Yessvann. Hello, I had to transfer Acrobat XI to a new machine and encountered the same crashing issue.

Any ideas? Thanks in advance! Post Reply. Preview Exit Preview. You must be signed in to add attachments. About Adobe Acrobat. Adobe Inc.